The first weigh showed an extremely light towball weight. We completed the process, but as we double-checked everything in our custom-built software, it flagged a couple of issues:

A towball mismatch (not usually a big concern on its own, as we can adjust for that), and

A rear axle lever effect multiplier that was way out of range (1.7 when it should sit closer to 1.5).

Instead of sending the clients off with numbers that didn’t add up, we had them move to another part of the car park and started again.

This time:

The towball weight came back 70 kg heavier (a huge red flag for the previous weigh).

The car + caravan reweigh confirmed the same difference.

On the second complete weigh, everything lined up — the mismatch was gone, the multiplier was correct, and the figures all made sense.

The moral of the story? Location and a flat level surface matters

If our in-house software hadn’t picked up those anomalies — and if we didn’t trust our gut when things didn’t look right — that lovely couple, Mark and Michelle, would have driven away thinking their setup was fine.

But incorrect numbers mean incorrect load distribution and towball percentage. And if those aren’t right, it can be the difference between safe towing and becoming another statistic.

That’s a sobering thought.

It’s why we do what we do, and why we put so much into making sure our system isn’t just a set of scales, but a safeguard for our clients.

Stay safe,

Glenn & Wendy | WEIGHED